Ordering Information - US & Canada

How to place an order

Online - Click Here
Search the full catalog for products and order online via credit card anytime, 24/7.

By Phone - 800-344-3921
Our business hours are 8:00 AM to 5:00 PM EST, Monday through Friday. We will close at 4:00 PM EST on Fridays between Memorial Day and Labor Day.

By Fax - 540-347-4755

By Email - This email address is being protected from spambots. You need JavaScript enabled to view it.

Email your order details that include the following:

  • Company name
  • Contact name with phone and email
  • Bill-to and ship-to addresses
  • Part numbers and quantity needed
  • Desired ship method (see Shipping Information below)

Terms of Payment - US and Canada

  • Net 30 account available upon credit approval (usually requires 3-5 days)
  • Credit Cards - Visa, Master Card, American Express, Discover

    For security, we ask that you do not send this by email. Please send by fax to 540-347-4755 or call us at 800-344-3921
  • COD via UPS or FedEx
  • Electronic transfer (contact us for instructions)

Please note: Virginia sales tax will be added to orders with Virginia shipping addresses, unless a tax exempt certificate is submitted with the order.

Shipping Information

Choose your preferred ship method based on how quickly you need to receive your order. We can ship on your shipping account or we can prepay and add it to your invoice.

 

Domestic Services
UPS
Ground
3 Day Select
2nd Day Air
Next Day Air
FedEx
Ground
3 Day Express Saver
2nd Day
Standard Overnight
Priority Overnight

 

 

International Services for Canada
UPS
Standard to Canada
Worldwide Saver
Woldwide Expedited
Worldwide Express
FedEx
Intl. Ground (Canada and PR only)
International Economy
International Priority
DHL
Express Worldwide
Express 12:00
Express 9:00

 

Delivery information is approximate and refers to time of delivery to carrier and is made in good faith. Delivery schedules are not guaranteed and the company will not accept any liability for any penalty or damages, liquidated or otherwise, for delayed shipments or installation.

Once your order is processed, you will receive an acknowledgement, usually within 48 business hours, with an estimated ship date.

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©2014, Cooper Instruments & Systems • P.O. Box 3048, Warrenton, VA 20188 USA
Phone: 540-349-4746 • Fax: 540-347-4755 • Toll Free: 1-800-344-3921