Ordering Information - US & Canada
How to place an order
By Phone - 800-344-3921
Our business hours are 8:00 AM to 5:00 PM EST, Monday through Friday. We will close at 4:00 PM EST on Fridays between Memorial Day and Labor Day.
By Fax - 540-347-4755
By Email -
email in content
Email your order details that include the following:
- Company name
- Contact name with phone and email
- Bill-to and ship-to addresses
- Part numbers and quantity needed
- Desired ship method (see Shipping Information below)
Terms of Payment - US and Canada
- Net 30 account available upon credit approval (usually requires 3-5 days)
- Credit Cards - Visa, Master Card, American Express, Discover
For security, we ask that you do not send this by email. Please send by fax to 540-347-4755 or call us at 800-344-3921
- COD via UPS or FedEx
- Electronic transfer (contact us for instructions)
Please note: Virginia sales tax will be added to orders with Virginia shipping addresses, unless a tax exempt certificate is submitted with the order.
Choose your preferred ship method based on how quickly you need to receive your order. We can ship on your shipping account or we can prepay and add it to your invoice.
|3 Day Select|
|2nd Day Air|
|Next Day Air|
|3 Day Express Saver|
|International Services for Canada|
|Standard to Canada|
|Intl. Ground (Canada and PR only)|
Delivery information is approximate and refers to time of delivery to carrier and is made in good faith. Delivery schedules are not guaranteed and the company will not accept any liability for any penalty or damages, liquidated or otherwise, for delayed shipments or installation.
Once your order is processed, you will receive an acknowledgement, usually within 48 business hours, with an estimated ship date.